We use personal data to:

• Provide, manage and personalize travel bookings and related services.
• Process payments, invoices and refunds.
• Communicate booking confirmations, travel information, updates and emergency notices.
• Arrange services with third-party suppliers (hotels, transport, guides, attractions).
• Improve our services, marketing, website functionality and customer experience.
• Comply with legal, regulatory and safety obligations (e.g., passenger manifests, immigration or health requirements).
• Send promotional offers and newsletters where you have given consent — you may opt out at any time.

Where applicable, we process your personal data on the basis of:

• Performance of a contract — to fulfil bookings and provide services.
• Consent — for marketing communications and certain optional services.
• Legal or regulatory obligations — immigration, tax, safety.
• Legitimate interests — improving services, fraud prevention, direct communications, balanced against your rights and expectations.

We may share your data with:

• Service providers and suppliers required to fulfil your booking (hotels, airlines, transfer companies, guides, activity operators).
• Payment processors and financial institutions for payment handling.
• Regulatory bodies, immigration authorities or law enforcement where required by law.
• Professional advisers (legal, insurance) where necessary.
• Third-party service providers for marketing or analytics — only with your consent.

We never sell your personal data to third parties.

Our website uses cookies and similar tracking technologies to improve site functionality, analytics and marketing. You can manage cookie preferences via your browser settings or any cookie banner tools on the site. Disabling certain cookies may affect site performance.

• We implement administrative, technical and physical safeguards to protect your personal data against unauthorized access, loss or misuse.
• Access to personal data is limited to authorised staff and suppliers who require it to perform services.
• We retain personal data only as long as necessary to fulfil the purposes outlined — including legal, tax and accounting requirements. Retention periods vary by data type and applicable law.

Depending on your jurisdiction, you may have rights including:

• Access to and a copy of your personal data.
• Correction of inaccurate or incomplete data.
• Deletion or restriction of processing in certain circumstances.
• Objection to processing based on legitimate interests or direct marketing.
• Portability of your data where technically feasible.
• Withdrawal of consent where processing is based on consent.

To exercise your rights, contact us using the details below. We may require verification of identity before responding.

Your information may be transferred to and processed in countries other than your own, including where our suppliers operate. We take steps to ensure appropriate safeguards are in place for such transfers in accordance with applicable law.

We do not knowingly collect personal data from minors without parental or guardian consent. If we become aware we have collected data from a minor without consent, we will take steps to delete it.

If you have a complaint about our handling of your personal data, please contact us first so we can attempt to resolve it.

We may update this Privacy Policy from time to time. The latest version will be posted on our website with an effective date. Significant changes will be communicated where required by law.